Privacy Policy

Effective date

This Privacy Policy is effective from May 18, 2026 and regulates the processing of personal data on the website vartoviyK9.com.ua.

What data do we collect?

Automatically (cookies, analytics)

IP address, browser type, operating system
Pages you visit, time spent
The links you came from (Google, Facebook, etc.)
Technical cookies for the operation of the site (session, cart, language)

When placing an order

First and last name
Contact phone number
Email address
Delivery address (city, emergency department or full address)
Payment details (card is processed by the payment gateway, we do not store)

How we use your data

Order fulfillment (delivery, payment, warranty)
Contacting you regarding order status
Improving the site through analytics (Google Analytics)
Marketing — only with your explicit consent (subscription to newsletter)
Fulfillment of legal obligations (taxes, reporting)

Who we share data with

Nova Poshta: name, phone number, delivery address
Payment providers: amount, order ID (NOT card details)
Google Analytics: Anonymized Behavioral Data
Government agencies: upon request, in cases provided for by law

We NEVER sell your data to third parties.

How long do we keep it?

Order data: 7 years (tax law requirement)
Marketing subscription data: until unsubscribed
Analytics cookies: up to 14 months
Technical cookies: until the end of the session

Your rights (GDPR, Law of Ukraine "On Personal Data Protection")

Request a copy of your data
Correct inaccurate data
Delete your data (right to be forgotten)
Restrict processing
Withdraw consent to marketing
File a complaint with the VRU Commissioner for Human Rights

Privacy Contacts

Email: [email protected]
Postal address: Ukraine, Kyiv, we will send upon separate request