Privacy Policy
Effective date
This Privacy Policy is effective from May 18, 2026 and regulates the processing of personal data on the website vartoviyk9.com.ua.
What data do we collect?
Automatically (cookies, analytics)
- IP address, browser type, operating system
- Pages you visit, time spent
- The links you came from (Google, Facebook, etc.)
- Technical cookies for the operation of the site (session, cart, language)
When placing an order
- First and last name
- Contact phone number
- Email address
- Delivery address (city, emergency department or full address)
- Payment details (card is processed by the payment gateway, we do not store)
How we use your data
- Order fulfillment (delivery, payment, warranty)
- Contacting you regarding order status
- Improving the site through analytics (Google Analytics)
- Marketing — only with your explicit consent (subscription to newsletter)
- Fulfillment of legal obligations (taxes, reporting)
Who we share data with
- Nova Poshta: name, phone number, delivery address
- Payment providers: amount, order ID (NOT card details)
- Google Analytics: Anonymized Behavioral Data
- Government agencies: upon request, in cases provided for by law
We NEVER sell your data to third parties.
How long do we keep it?
- Order data: 7 years (tax law requirement)
- Marketing subscription data: until unsubscribed
- Analytics cookies: up to 14 months
- Technical cookies: until the end of the session
Your rights (GDPR, Law of Ukraine "On Personal Data Protection")
- Request a copy of your data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Restrict processing
- Withdraw consent to marketing
- File a complaint with the VRU Commissioner for Human Rights
Google Customer Reviews — service satisfaction survey
- Third-party cookies and web beacons. The Google Customer Reviews service runs on our order confirmation page. Google uses its own cookies and web beacons (pixels) to display the survey opt-in form and to record your response.
- What we share with Google. Along with the survey request we pass Google your transaction data: email address, order number, delivery country and the estimated delivery date. Google uses it to email you the survey and to match the review with your order.
- How to opt out. Taking part is voluntary: you may decline the opt-in form and unsubscribe from the survey email via the link inside it. Third-party cookies can be managed in your browser settings, and Google ad settings at myadcenter.google.com. How Google processes this data is described in the Google Privacy Policy.
Privacy Contacts
Email: privacy@vartoviyk9.com.ua
Postal address: вулиця Сім'ї Стешенків, 3, Київ, 04210, Ukraine